ck44l Privacy Policy – How We Handle Your Data

Our Commitment to Your Privacy

ck44l ("ck44l", "we", "us", "our") operates the online casino and sports betting platform accessible at ck44l.app (the "Platform"). This Privacy Policy explains how ck44l collects, uses, stores, shares, and protects personal data provided by or collected from users ("you", "your") of the Platform. This policy applies to all users of the Platform, including registered account holders and visitors who browse the Platform without registering. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, you should not use the Platform.

ck44l is committed to handling your personal data with care, transparency, and in accordance with applicable data protection principles. We collect only the data necessary for the purposes described in this policy and do not sell your personal data to any third party for their own marketing purposes.

Categories of Personal Data Collected

Depending on how you interact with the Platform, ck44l may collect the following categories of personal data:

Purposes for Which We Process Your Data

ck44l processes your personal data only for clearly defined and legitimate purposes. The following describes the primary ways in which your data is used:

Our Legal Basis for Processing

ck44l processes your personal data on one or more of the following legal bases: (a) Contract performance — processing is necessary to provide you with the Platform services you have requested, including account management and payment processing; (b) Legal obligation — processing is necessary to comply with applicable legal and regulatory requirements, including AML and responsible gaming obligations; (c) Legitimate interests — processing is necessary for the pursuit of ck44l's legitimate business interests, including fraud prevention, Platform security, and service improvement, where those interests are not overridden by your rights and interests; (d) Consent — where you have provided express consent for a specific processing activity (for example, receiving promotional communications), which you may withdraw at any time.

Where we rely on legitimate interests as the legal basis for processing, we have assessed that our interests are not outweighed by the potential impact on your rights. You may contact us at any time to request further information about the balancing assessment we have carried out in relation to any specific processing activity.

Who We Share Your Data With

ck44l does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

How Long We Keep Your Data

ck44l retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. For registered account holders, this typically means we retain your account data for the duration of your active account and for a further period following account closure, as required by financial and AML record-keeping obligations. The specific retention period applicable to your data will depend on the category of data and the purpose for which it was collected.

Where personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures. You may request information about the specific retention period applicable to your personal data by contacting us using the email address provided at the end of this policy.

How We Protect Your Personal Data

ck44l implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and the Platform, secure server infrastructure, access controls that restrict internal access to personal data on a need-to-know basis, and regular security reviews of our systems and processes.

Despite these measures, no method of data transmission over the internet or electronic storage is completely secure. While we take all reasonable steps to protect your personal data, we cannot guarantee absolute security. You are responsible for keeping your account login credentials confidential and for taking reasonable steps to secure access to any device from which you access the Platform.

Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data that ck44l holds about you:

• 👁️ Right of AccessYou have the right to request a copy of the personal data ck44l holds about you, together with information about how it is processed.
• ✏️ Right of RectificationYou have the right to request that ck44l corrects any inaccurate personal data it holds about you or completes any incomplete personal data.
• 🗑️ Right of ErasureIn certain circumstances you have the right to request that ck44l deletes personal data it holds about you. This right is subject to legal and regulatory retention obligations and may not apply where we are required by law to retain your data.
• ⏸️ Right to Restrict ProcessingIn certain circumstances you have the right to request that ck44l restricts the processing of your personal data, for example while the accuracy of the data is being contested or while an objection to processing is being considered.
• 📦 Right to Data PortabilityWhere processing is based on consent or contract, you have the right to receive the personal data you have provided to ck44l in a structured, commonly used, and machine-readable format, and to request that it be transferred to another data controller where technically feasible.
• 🚫 Right to ObjectYou have the right to object to the processing of your personal data where that processing is based on legitimate interests. You also have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.

To exercise any of these rights, please contact ck44l using the email address provided at the end of this Privacy Policy. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request. Exercising your rights is free of charge in ordinary circumstances.

Our Use of Cookies and Similar Technologies

ck44l uses cookies and similar tracking technologies on the Platform to provide a functional and personalised experience. Cookies are small text files placed on your device when you visit the Platform. They allow us to recognise your device, remember your preferences, keep you logged in during your session, and analyse how the Platform is used.

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform and may prevent you from accessing certain features, including your account. Your continued use of the Platform following notification of our cookie use constitutes your consent to the use of cookies as described in this policy.

How We Handle Payment Information

All payment transactions on the Platform are processed by third-party payment service providers, including bKash, Nagad, Rocket, Upay, and card processing networks. ck44l does not store complete card numbers, mobile banking PINs, or full payment credentials on its own servers. Payment data shared with our payment processors is handled in accordance with the security standards applicable to those providers and is used solely for the purpose of processing your deposit and withdrawal transactions.

ck44l retains a transaction reference record (including transaction ID, amount, date, and payment method type) in your account history for the purposes of account management, dispute resolution, and regulatory compliance. This record does not include the full details of your payment credentials and is accessible only to authorised ck44l personnel and, where required, regulatory authorities.

Protection of Minors

The Platform is strictly intended for use by adults aged 21 and above. ck44l does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data from our systems. If you believe that a minor has registered an account on the Platform or provided personal data to ck44l, please contact us immediately using the email address provided at the end of this policy so that we can take appropriate action.

Changes to This Privacy Policy

ck44l reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material, we will endeavour to notify active account holders via the Platform or by email. Your continued use of the Platform after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we handle your personal data.

Contact Us About This Privacy Policy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which ck44l processes your personal data, please contact our support team by email at: [email protected]